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Explore marketing automation strategies to engage customers through email, push, in-app, and SMS.

2026 customer messaging trends: The complete data

2026 customer messaging trends: The complete data

Complete survey data and demographics from Customer.io's 2026 State of Customer Messaging report. View raw responses from 750+ marketers, product managers, and growth professionals on channel usage, AI adoption, and messaging priorities.

Molly Evola
Molly Evola
Sr. Content Marketing Manager
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